Refund and Returns Policy for Interview Me Classes
Effective Date: 28-Dec-2024
At Interview Me Classes, we are committed to providing high-quality educational content. However, we understand that there may be circumstances where a refund is necessary. This Refund and Returns Policy outlines the conditions and procedures for requesting refunds for courses purchased on our platform.
1. Eligibility for Refunds
Refunds are available under the following conditions:
- Refund Window: Requests must be submitted within 30 days of purchasing the course.
- Course Access: Refunds are not applicable if you have completed or consumed a significant portion of the course (e.g., more than 50%).
- Special Offers: Courses purchased at discounted rates, as part of promotions, or using coupons may not be eligible for refunds.
2. Non-Refundable Scenarios
Refunds will not be issued in the following cases:
- Failure to cancel before the refund window closes.
- Technical issues caused by the user’s equipment or internet connection.
- Misuse of the platform or violation of our Terms of Service.
3. Refund Request Process
To request a refund, follow these steps:
- Contact Us: Submit a refund request via our contact form or email at info@iconnectagency.com.
- Provide Details: Include the course name, purchase date, and reason for the refund request.
- Processing Time: Refunds are typically processed within 7-10 business days.
4. Refund Method
Refunds will be credited back to the original payment method used during the purchase. Please note:
- If the payment was made using a credit card, the refund may take additional time to reflect in your account based on your bank’s policies.
- Payments made through third-party platforms (e.g., PayPal, Stripe) are subject to their respective refund timelines.
5. Course Removal
If a refund is issued, you will lose access to the refunded course, including all associated content, certificates, and materials.
6. Exceptions
We reserve the right to decline refund requests in exceptional cases, such as:
- Abuse of our refund policy.
- Multiple refunds requested by the same user.
- Requests made beyond the specified refund window.
7. Updates to This Policy
We may update this Refund and Returns Policy periodically to reflect changes in our services or policies. The updated version will be posted on this page with the revised effective date.
8. Contact Us
If you have any questions or concerns about this policy, please reach out to us at:
Address: Miami, Florida.
Email: info@iconnectagency.com
Phone: +1(866)-616-2312
